Leicestershire Police, The Future Look and Feel of the Force, decreased attended calls
There will be more remote working, with less large stations and buildings and more small bases- some within partner buildings, There will be increased home working and flexible working, supported by an effective mobile services IT platform.
More business will be conducted remotely, through greater use of e-business, and through empowering communities and giving them greater personal responsibility for reporting crime on line, or through accessing services and information electronically. There will be decreased attended calls for service through efficient triage, dealing with more at source or through channel shift, and through increased reporting at access points for police services.
Our staff will feel empowered to make decisions based on common sense, free from unnecessary bureaucracy and demand, and with the technology and tools to enable them to carry out their roles effectively and efficiently.
Our organisation will have continuous improvement embedded within it, continually driving out inefficiencies and improving service to the public. Strategic leadership and command will cut across force borders within the region, supported by many functions provided at a regional or sub-regional level. Some services, and some complete functions, will be provided by external companies through partnering and out-sourcing
There will be more remote working, with less large stations and buildings and more small bases- some within partner buildings, There will be increased home working and flexible working, supported by an effective mobile services IT platform.
More business will be conducted remotely, through greater use of e-business, and through empowering communities and giving them greater personal responsibility for reporting crime on line, or through accessing services and information electronically. There will be decreased attended calls for service through efficient triage, dealing with more at source or through channel shift, and through increased reporting at access points for police services.
Our staff will feel empowered to make decisions based on common sense, free from unnecessary bureaucracy and demand, and with the technology and tools to enable them to carry out their roles effectively and efficiently.
Our organisation will have continuous improvement embedded within it, continually driving out inefficiencies and improving service to the public. Strategic leadership and command will cut across force borders within the region, supported by many functions provided at a regional or sub-regional level. Some services, and some complete functions, will be provided by external companies through partnering and out-sourcing
