Showing posts with label Local Government Ombudsman. Show all posts
Showing posts with label Local Government Ombudsman. Show all posts

Tuesday, July 20, 2010

Rutland County Council aren't responding quickly enough to public complaints.

Escut RutlandImage via Wikipedia
The number of complaints about Rutland County Council's has reduced.

"I  say it is not due to improvements more residents apathy. What's the point of complaining when nothing changes. Planning Department is a prime example of very poor service.

Rutland County Council aren't responding quickly enough to public complaints.

That's according to the Local Government Ombudsman's Annual Review which considers complaints about authorities.

The target time for local authorities to respond is 28 days and Rutland's average is 86 days

However complaints about the authority were down from eight to six over the past year.
Enhanced by Zemanta