Peterborough Direct
• Call centre performance best of the year so far
Performance on target with seven per cent of calls abandoned and 70 per cent of calls answered within 20 seconds. Additional resources are now in place to cover for call centre staff working on Children’s Services calls.
Welcome to the Oakham and Rutland News blog! I'm Martin Brookes, your Community Editor, excited to bring you the latest updates from the vibrant heart of Oakham and Rutland. Our new local news website is your go-to source for comprehensive coverage of everything happening in our community. From breaking news and local events to community spotlights and personal reflections, we've got you covered.
Showing posts with label Peterborough Direct. Show all posts
Showing posts with label Peterborough Direct. Show all posts
Monday, October 24, 2011
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